FAQs

Frequently Asked Questions​

LET US ADDRESS SOME OF YOUR MAIN CONCERNS ABOUT CLAIMS ADJUSTERS IN MELBOURNE, FL

Surfside Claims in Melbourne, FL is a public claims adjuster is a professional, licensed by the state of Florida to represent the insured and be the insured’s advocate throughout the entire claims process.

When an adjuster is first licensed, the adjuster chooses which side of the fence he or she is going to represent. An adjuster that represents insurance companies is NOT ALLOWED to represent you as the insured, and because they are being paid by the insurance company they cannot have your best interest in mind. A Public Adjuster is paid a small percentage of the amount recovered for your claim. The more the Public Adjuster recovers for your claim, the more the Public adjuster makes. Its in the Public Adjusters’ best interest to maximize the amount they recover for you as the insured. Meaning you get more money to make yourself whole after your loss.

Make sure you and your family or tenants are safe. Immediately contact a Public Adjuster and then Document by talking pictures and Video of the Damages and the cause of loss.

A Public Adjuster contract is NOT an Assignment of Benefits (AOB), it is a letter of representation allowing the Public Adjuster to represent you throughout the entire claims process. A Public Adjuster works on a contingency basis, meaning NO UPFRONT FEES, NO RECOVERY NO FEE. A public adjuster doesn’t get paid until we settle your claim and you have been paid.

YES! YES! and YES! We specialize in Denied Claims, Underpaid Claims, and Less than deductible Claims. We don’t accept NO as an answer from your insurance carrier. If we are representing you, it’s because we KNOW that we can make a recovery on your claim and will exhaust all possible options to resolve the claim in Melbourne or the claims adjuster doesn’t get paid. NO RECOVERY, NO FEE!

You will not have to Pay Attorney Fees if we need to get an Attorney Involved. We have several Attorneys that we work with when we have exhausted all other means to resolve the claim. The attorneys we work with will not charge you any fees, they will negotiate their statutory fees separate from the monies recovered for your dwelling damages. So that means no attorney fees when working with our team here in Melbourne on your property damage claim.

Every Insurance Carrier has different Claims Handling Procedures and there is no Cookie Cutter solution to resolve claims. Typically the average claims adjuster in Melbourne will settle a claim within 60 – 120 days. 90 days on average unless the carrier really digs their heels in to fight.

DO you have a question not covered here? Ask us, we are here to help